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Privacy Policy

At VENSTER VALENT, protecting your personal data in compliance with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR") is one of our core priorities.

We are fully committed to deploying all necessary resources to ensure your data remains protected under GDPR standards. This Privacy Policy outlines how we collect and use the personally identifiable information you provide on our website.

1. What is GDPR?

The General Data Protection Regulation (GDPR) is an EU framework that came into effect on May 25, 2018. It governs how personal data is processed and moved, replacing Directive 95/46/EC. Under GDPR, any "Data Controller" or entity handling personal data is required to implement strict security measures and maintain full transparency regarding how that data is used.

2. Why do we process your personal data?

In accordance with our legal obligation to safeguard your information, we only use the personal data in our database to conduct our business relationship with you. This includes: processing bookings and sales, order registration, shipping and delivery, managing warranties and repairs, and providing customer support.

3. What personal data do we collect?

We collect information to ensure you receive the best possible experience from our services. Generally, we receive personal data directly from you when you:

• Purchase products: Including your name, phone number, email, and delivery address.
• Contact Customer Support: Typically requiring your name and contact details to assist you.
• Engage with us: Participating in contests, applying for jobs, or attending events.

Additionally, we may collect supplementary data to maintain service quality. Some of these collection methods (such as technical logs) may not be immediately obvious, so we have detailed them below.

4. How do we use your personal data?

Under EU Regulation 2016/679 and the laws of the Republic of Moldova, personal data is strictly limited to the relationship between venstervalent.nl (YODANEXTPRIM S.R.L.) and the "Data Subject" (the customer). We treat all information with the highest level of confidentiality.

4.1. Contract Management and Customer Relations

Website Access: When you visit https://venstervalent.nl/, our servers automatically log technical data (protocol files). This includes your referring URL, IP address, date/time of access, browser type, and operating system.

Geolocation: We may estimate your general location via your IP address. However, IP addresses are not stored for geolocation purposes once your session ends.

Order Fulfillment: We use the name and contact details provided in our web forms to process your requests and deliver your products.

4.2. Recruitment

If you apply for a vacancy via our Careers page, we will process your data to evaluate your candidacy. Your information is stored in a secure database protected against unauthorized access.

4.3. Customer Communication

We may contact you directly—or through third-party service providers—regarding products you have purchased or services you have subscribed to. We may also reach out with additional offers we believe would be valuable to you.

Communication Channels: Email, SMS, phone calls, or automated messages.

If you believe someone has provided us with your information without your consent and wish to have it removed, please contact us at info@venstervalent.nl.

4.4. Legal Obligations and Public Authorities

We cooperate with government and law enforcement agencies to ensure legal compliance. We may disclose personal data if required by a court order or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, and to prevent illegal activities.

4.5. Web Analytics (Google/Yandex)

We use tools like Google Analytics to understand how users interact with our site (e.g., pages visited, time spent on site, browser type). This helps us optimize our platform.

4.6. Cookie Policy

Cookies help us recognize you on return visits and improve site functionality. While cookies do not typically contain sensitive info like payment details, the data they collect may be processed by service providers (like Google) on servers located outside your home country.

4.7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third parties; we encourage you to read their respective policies.

4.8. Personalized Advertising

You may see targeted ads based on your browsing behavior or previous purchases. Our partners use cookies to measure ad effectiveness and show you relevant content.

5. Data Recipients

All parties who process your personal data are legally bound to protect it. Your information may be shared with:

• Employees involved in order processing and logistics;
• Banking and payment service providers;
• Market research and marketing/telemarketing partners;
• IT service providers;
• Public authorities or courts, if legally mandated.

Legal Framework

For further information, you may consult the following:

• Law of the Republic of Moldova No. 133 (08.07.2011) on the Protection of Personal Data.
• EU Regulation 2016/679 (GDPR).

Contact Information

The Project Director is the person responsible for data security policy within our company. You may contact them at:

Email: info@venstervalent.nl

Netherlands — Legal & correspondence address: Koornmarktpoort 25C, Dronten, Netherlands

Operational back office: Constantin Vîrnav Straat 8, Chișinău, MD-2025, Republic of Moldova