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Valent

Privacy Policy

At VENSTER VALENT, protecting your personal data in compliance with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR") is one of our core priorities.

We are fully committed to deploying all necessary resources to ensure your data remains protected under GDPR standards. This Privacy Policy outlines how we collect and use the personally identifiable information you provide on our website.

1. What is GDPR?

The General Data Protection Regulation (GDPR) is an EU framework that came into effect on May 25, 2018. It governs how personal data is processed and moved, replacing Directive 95/46/EC. Under GDPR, any "Data Controller" or entity handling personal data is required to implement strict security measures and maintain full transparency regarding how that data is used.

2. Why do we process your personal data?

In accordance with our legal obligation to safeguard your information, we only use the personal data in our database to conduct our business relationship with you. This includes: processing bookings and sales, order registration, shipping and delivery, managing warranties and repairs, and providing customer support.

3. What personal data do we collect?

We collect information to ensure you receive the best possible experience from our services. Generally, we receive personal data directly from you when you:

  • Purchase products: Including your name, phone number, email, and delivery address.
  • Contact Customer Support: Typically requiring your name and contact details to assist you.
  • Engage with us: Participating in contests, applying for jobs, or attending events.

Additionally, we may collect supplementary data to maintain service quality.

4. How do we use your personal data?

Under EU Regulation 2016/679 and the laws of the Republic of Moldova, personal data is strictly limited to the relationship between venstervalent.nl (YODANEXTPRIM S.R.L.) and the "Data Subject" (the customer). We treat all information with the highest level of confidentiality.

4.1. Contract Management and Customer Relations

When you visit https://venstervalent.nl/, our servers automatically log technical data. This includes your referring URL, IP address, date/time of access, browser type, and operating system. We may estimate your general location via your IP address; IP addresses are not stored for geolocation once your session ends.

4.2. Recruitment

If you apply through our careers page, we process your data to evaluate your candidacy. Your data is stored in a secure database protected against unauthorized access.

4.3. Customer Communication

We may contact you — directly or via third-party providers — about products you purchased or services you registered for. Communication channels: email, SMS, phone calls, or automated messages.

4.4. Legal Obligations

We cooperate with governments and law enforcement to ensure legal compliance. We may disclose personal data if required by a court order.

4.5. Web Analytics (Google / Yandex)

We use tools such as Google Analytics and Yandex Metrika to understand how users interact with our site (e.g. pages visited, time on site, browser type). This helps us optimize the platform.

4.6. Cookie Policy

Cookies help recognize you on return visits and improve site functionality. While cookies typically do not contain sensitive data, collected information may be processed by service providers on servers outside your country.

4.7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third parties; we encourage you to read their policies.

4.8. Personalised Advertising

You may see targeted ads based on your browsing behaviour or past purchases. Our partners use cookies to measure ad effectiveness and deliver relevant content.

We may send updates about new products, special offers, and events. You may opt out at any time by emailing info@venstervalent.nl with the subject "Unsubscribe".

5. Data Recipients

All parties processing your personal data are legally required to protect it. Your information may be shared with:

  • Staff involved in order processing and logistics;
  • Banking and payment service providers;
  • Market research and marketing/telemarketing partners;
  • IT service providers;
  • Government authorities or courts, where legally required.

Legal Framework

For further information, please refer to:

  • Law of the Republic of Moldova No. 133 (08.07.2011) on the protection of personal data.
  • EU Regulation 2016/679 (GDPR).

Contact Details

The Project Director is responsible for our data security policy. You may contact us at:

  • Email: info@venstervalent.nl
  • Netherlands — Legal & Correspondence Address: Koornmarktpoort 25C, Dronten, the Netherlands
  • Operational Back Office: Constantin Vîrnav Street 8, Chișinău, MD-2025, Republic of Moldova