Terms & Conditions

1. Seller details

This website is operated by YODANEXTPRIM S.R.L., trading under the commercial name VENSTERVALENT.

• Correspondence address (Netherlands): C/O Koornmarktpoort 25-C, 8253 TE Dronten, the Netherlands
• Chamber of Commerce (KVK) number: 99210061
• VAT number: NL868868231B01
• Email: yodanextprim@gmail.com

2. Scope

By using the website and submitting a quote request or order, the user confirms having read, understood and accepted these Terms & Conditions.

3. Products

VENSTERVALENT manufactures and sells windows, doors, sun protection systems and other products made to order only. All products are manufactured according to the dimensions, configurations and technical specifications approved by the customer. Photos on the website are indicative.

4. Offer and conclusion of the agreement

Submitting a request via the website does not conclude an agreement. The purchase agreement is only deemed concluded once the offer has been accepted by both parties and the contractual documents have been signed.

5. Prices

Prices are communicated individually, depending on the configuration of the products. Prices may or may not include VAT, transport or other services, in line with the commercial quotation.

6. Payment

The payment method is set out in the purchase agreement. Invoices are issued electronically and sent by email. In the event of late payment, the penalties stated in the agreement apply.

7. Right of withdrawal

For distance contracts with consumers, a 14-day right of withdrawal applies in principle, in accordance with Dutch legislation implementing Directive 2011/83/EU on consumer rights.

Since all products supplied by VENSTERVALENT are made to measure exclusively according to the customer’s individual specifications (dimensions, configuration, colour, finish), these products are not subject to withdrawal. This follows from the statutory exception for goods made to the consumer’s specifications that are not prefabricated and are made on the basis of an individual choice or decision by the consumer (Article 6:230p, opening words and under c, of the Dutch Civil Code, based on Article 16, opening words and under c, of Directive 2011/83/EU).

8. Production

The production period only starts once the following conditions have cumulatively been met:

• approval of the design/project;
• receipt of the down payment or payment in accordance with the agreement;
• validation of all technical specifications.

Changes requested after the products have entered production may entail additional costs and may cause the production period to start again.

9. Delivery

Delivery takes place at the address provided by the customer. The estimated delivery period is stated in the agreement. The customer is obliged to take receipt of the products on the agreed date.

10. Acceptance of the products

The customer must inspect the products immediately after delivery. Any visible defect must be recorded in the delivery documents. After signing the receipt confirmation without remarks, the products are deemed compliant in terms of appearance.

11. Measurements

Where measurements are taken by a partner team approved by VENSTERVALENT, that team is responsible for the accuracy of the dimensions. Where dimensions are provided by the customer, responsibility for their accuracy rests solely with the customer.

12. Custom-made products

All products sold by VENSTERVALENT are manufactured to order only, according to the customer’s individual specifications. For this reason they fall within the category of custom-made products and the applicable statutory provisions apply, including the exception to the right of withdrawal described in article 7.

13. Warranty

The products carry a warranty in accordance with applicable law and the conditions communicated in the agreement. The warranty period varies depending on the system chosen. The warranty does not cover defects caused by:

• improper use;
• incorrect installation carried out by third parties;
• lack of maintenance;
• modifications made to the products.

14. Confidentiality and data protection

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR), the Dutch GDPR Implementation Act (UAVG), and the Privacy Policy available on the website.

15. Intellectual property

The entire content of the website is the property of YODANEXTPRIM S.R.L. and may not be copied, distributed or used without the written permission of the company.

16. Limitation of liability

VENSTERVALENT is not liable for delays caused by:

• force majeure;
• extreme weather conditions;
• logistical blockages;
• acts of government authorities;
• other causes beyond the company’s control.

17. Electronic communication

By using the website and providing an email address, the customer agrees that all communication regarding the quotation, the agreement, invoices, notices, confirmation of completion of production, delivery periods and other information is sent electronically. Communication is deemed received on the date it is sent to the email address provided by the customer, unless a technical transmission error is demonstrated.

18. Non-payment of amounts due

In the event of non-payment of amounts due under the agreement, VENSTERVALENT reserves the right to suspend delivery of the products, apply the contractual penalties and take all necessary legal steps to recover the claim, including formal notice, legal assistance and bringing the matter before the competent court, in accordance with the law.

19. Applicable law and dispute resolution

These Terms & Conditions are governed by Dutch law, without prejudice to any mandatory consumer protection provisions that may apply under the law of the country where the consumer has their habitual residence.

Any dispute will first be settled amicably. If this proves impossible, the dispute will be submitted to the competent court, without prejudice to the consumer’s right to bring proceedings before the court of their place of residence, where applicable under mandatory law.